FAQs
What's with the black tees?
Well, it started off as more of a practical thing. Our kids drooled (a lot) and being a small self-financed start-up business, we couldn't afford to carry tons of inventory with lots of different colors, so we tried to pick a shirt color that was unisex.
Gray would have been our first pick, but it totally shows drooly wet spots, so black it was! And while most people don't think of black tees for kids, it's actually super cute! And the best part is you don't have to worry about spills and stains! Woot woot! (Although it does show kid boogies...we know that by experience! haha!)
Sometimes we add in other color options or different styles when we do larger pop-ups (tanks, onesies, sweatshirts, etc), but on a regular basis black + white has kinda become our thang!
What material and sizes are your tees?
We went through a long process of purchasing sample shirts from various manufacturers. After much deliberation, we decided on 100% cotton jersey for our tees. Most of them are 4.5oz so it's ultra soft and stretchy, providing ultimate comfort for your little ones.
We started off with only infant and toddler tees sizes 6mo - 4T. But then customers started asking for adult versions of our shirts. So we added in some mens tees...then some womens tops...then trucker hats, tote bags, stickers, zip pouches, cooler bags and more! And now we even carry youth sizes because MaruMaru Hawaii has to grow along with our kids! haha!
How often do you reprint designs?
That's a tough question to answer. Sometimes designs are a one-time print. Sometimes we end up reprinting a particular design dozens of times. We always tell people that if you really like something, the safest bet is to buy it when you see it, because there's always a chance the design will go to the MaruMaru 'archives' and will never be seen again. haha!
We also don't like to keep a lot of inventory throughout the year. It doesn't make sense for us since we don't have a retail space. So we usually only reprint right before we're doing a pop-up. And the larger the event, the more we print!
How can I find out about new MaruMaru Hawaii designs, pop-up shops and upcoming sales?
Be sure to sign up for our email newsletter! MaruMaru members get EXCLUSIVE first access to new releases and restocks! Plus, secret passcodes for free Hilo pickup options and special promos!
Simply scroll down to the bottom of our website and type in your email address. You can also follow us on Instagram!
Do you offer shipping?
Yes! Typically when the website is open we offer shipping (within the US). Sometimes we'll close the website if we don't have much inventory or if we're not around to pack orders. It can take up to 5 days to pack orders depending on our schedules, so we don't recommend placing an online order if you need it asap.
For those that live in Hilo, sign up for our email newsletter and we will sometimes have free Hilo pickup available. Other than that, you can come see us in person at our next pop-up and say HI! :)
What is your return/exchange policy?
Updated May 2018 - Unfortunately we are changing our policy to NO RETURNS OR EXCHANGES. We apologize for the inconvenience, but we have had too many bad experiences with used/washed merchandise being exchanged. Mahalo for your understanding!